This policy explains what Uttos AI collects when you use Uttos, why, and what you can do about it.
What we collect
| What | Why |
|---|---|
| Your name, mobile number, business name | To create and secure your account |
| Your business records — stock, orders, customers, payments | Because that is the Service. This is your data. |
| What you type or say to the assistant | To answer you and to carry out the action you asked for |
| Voice recordings | Converted to text to understand your command. See below. |
| Basic usage and error logs | To keep the Service working and to fix faults |
| Payment status | To activate your plan. We never see your card details — Razorpay handles those. |
| Website visits on our marketing site only | uttos.in carries the Meta Pixel so we can see whether our ads bring visitors. The app itself (app.uttos.in) has no advertising tracker and your business data never reaches Meta. |
Voice, specifically
When you tap the microphone, the audio is sent to a speech-to-text provider to be turned into words, and the words are then processed to carry out your request. We do not keep the audio after it has been transcribed. We do not use your voice or your business data to train any AI model, and we do not permit our providers to do so.
Who we share it with
- Payment processing — Razorpay, to take your subscription payment.
- AI / speech processing — our model providers, to understand your request and produce an answer. Only what is needed for that request is sent.
- Hosting — our servers, located in India.
- Ad measurement, website only — Meta receives that a browser visited uttos.in or tapped "Start free"; never your name, number or any business record.
- Nobody else. We do not sell your data, and your business data is never shared for advertising.
How long we keep it
Your business data stays for as long as your account is open. If you close your account, we delete it within 30 days, except anything we must keep by law (for example, payment records for tax purposes). You can ask for immediate deletion at support@uttos.in.
Your rights
- Export — take a full copy of your data from inside the app, at any time.
- Correct — edit any record yourself, or ask us.
- Delete — close your account, or write to us.
- Ask — write to support@uttos.in and we will answer within 30 days.
Security
Traffic is encrypted (HTTPS). Access is protected by your mobile number and PIN. Each business's data is separated from every other business's. We limit internal access to what is needed to run and support the Service.
Children
Uttos is a business tool and is not intended for anyone under 18.
Complaints about your data
If you are unhappy with how your data has been handled, write to support@uttos.in or message us on WhatsApp. We acknowledge every complaint within 48 hours and resolve it within 30 days of receiving it. That inbox is also the escalation path — there is no second queue to be moved to.
Contact
Uttos AI · support@uttos.in ·
WhatsApp · +91 84528 69224
Support Monday–Saturday, 10:00–19:00 IST